Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.hyper.com.mm (the “Site”) or mobile applications (the "Mobile Apps").

Please read and review this Policy, which will inform you how we collect, use, process and disclose your Personal Information.

We are committed to properly managing and protecting your Personal Information in accordance with this Policy, we shall apply to all Personal Information we collect from you through the Site or the Apps.

1. PERSONAL INFORMATION WE COLLECT

When you visit the Site or the Mobile Apps, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, your name, gender, date of birth, email address, postal address, delivery address (if different), telephone number, mobile number, payment details, payment card details or bank account details and some of the cookies that are installed on your device. Additionally, as you browse the Site or the Apps, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site or the Apps, and information about how you interact with the Site or the Apps. We refer to this automatically-collected information as “Device Information.”

2. HOW DO WE USE YOUR PERSONAL INFORMATION?

We may use and share your Personal Information for purposes necessary to provide you with our products as services, including to:

a. register and maintain your user account and to verify your identity or age;

b. process your order for our products or services, process or collect your payment for the order;

c. deliver or perform the products or services you purchased, including our couriers calling or messaging you to obtain your delivery instructions;

d. personalize and improve your customer experience when you visit the Site or the Apps;

e. ensure our Site or Apps function properly and to improve their performance

f. send you marketing communications in relation to our sales, products, services, promotions by us or promotion by business partners;

g. deliver ads which are related to our products and services which may be of interest to you on the Site or the Apps or other online platforms;

h. invite you to our private customer events;

i. process your participation on our promotions, lucky draws or any request for additional Personal Information such as customer surveys.

3. SHARING YOUR PERSONAL INFORMATION

In Order to provide you with the better services, we may disclose your Personal Information to our:

a. employees, consultants, temporary workers;

b. suppliers who supply and deliver the products or services you ordered through the Site or the Apps;

c. payment processors, who process your payment on the Site and the Apps;

d. logistics providers, such as courier services which will deliver your order to you;

e. business partners or vendors in connection with the processing of any promotion, event or service organized by us;

f. professional advisers or consultants;

g. agents, contractors or service providers who provide operational services to us, such as online cloud storage and processing, marketing optimization, information technology, telecommunications, security or other relevant services which requires their collection, use or disclosure of your Personal Information; and

h. any other party who you authorize us to disclose your Personal Information to.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

We do our best to minimize the disclosure of your Personal Information to the information necessary to perform the related Purpose or Additional Purpose.

4. YOUR RIGHT

You have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

5. DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

6. CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

7. THIRD PARTY COOKIES

“Cookies” are small pieces of data that is stored on your computer or mobile device, Like many websites, we use cookies and similar technologies to collect additional website usage data and to operate our services. However, some of our services may not function properly if you disable cookies. When your browser or device allows it, cookies can help you remembering your language preferences and log in details.

8. SECURITY

The Personal Information that we collect from you is stored on secure, password-protected server and only authorized personnel have access to such information. We will also put in place reasonable security arrangements to ensure that your Personal Information is protected and secured. However, we will not be responsible for any unauthorized use of Personal Information by third parties which is attributable to factors beyond our control.

9. CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@hyper.com.mm or by mail using the details provided below:

No.24, Room.34, Yanshin Road, Shwe Ohn Pin Housing 2, Yankin Township, Yangon, 06, 11081, Myanmar